Buying your Tickets Online

Avoid the queues by buying your tickets online - it's quick, easy and secure.

Simply select your tickets from the options on the right, click 'Next' and follow the instructions.

Your e-ticket will be emailed to you upon completion - print it, present it at the ticket desk and enjoy your day!

Online Security

Your security is important to us. These pages are hosted on secure servers which encrypt all sensitive data.

Payment Methods

We accept the following credit and debit cards:

Maestro accepted MasterCard accepted VISA Credit accepted VISA Debit accepted VISA Electron accepted Card (Sage Pay) logo

FAQs / Help

Please click on a question to see the answer…

Is it real ice?

Yes.

If I supply my own boots is it cheaper?

No.

If the rink is not busy are you strict on times?

No, we generally let people skate though, but this is down to the discretion of the Rink Manager.  The best sessions to skate are early and late afternoons.

If I do not like skating can I get my money back?

No, but the final say will be at the discretion of the Rink Manager.

Once on the Ice, can we come off?

Yes, buy only into the Skate Off area.

I can't skate but have two young children. What if I can't manage?

You can hire Ice Guides online, but if you turn up on the day and ask we cannot guarantee who is available.  We also have Ice Marshalls on the ice at all times, who will assist if help is needed.

How do I use my e-tickets?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number.

You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.